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4 Places Remaining

The aim of this 2-day training course is to provide participants with the knowledge and skills required to perform an internal audit of part of a quality management system based on AS9100D 2016 (or equivalent).

Dates            Tuesday 23rd and Wednesday 24th May 2017

Time            09.00 am – 5.00 pm

Venue         The Bunratty Room, Westpark Shannon

Cost             Members: €525 pp    Non-Members: €625 pp

For further details or to book your place please contact us
via email on info@ulearning.ie or by calling 061 363 418

Introduction

AS 9100D requires that an aerospace organisation conduct internal quality audits to determine the effectiveness of its quality system. Auditors carrying out these internal audits need to understand the purpose of AS 9100D and the process approach to auditing, to enable them to add value during the audit process.

Thousands of internal audits are performed each year providing little internal business benefit. This course focuses on auditing Quality Systems for real quality improvement and performance rather than just conformance.  This two-day course provides delegates with the skills necessary to be an effective internal auditor.

We recommend all delegates have the following prior knowledge:

  • Management systems
  • Understand the Plan-Do-Check-Act (PDCA) cycle
  • Quality management
  • A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction
  • Understand commonly used quality management terms and definitions, as given in ISO 9000.

AS 9100D now embraces the high-level structure (HLS) common to ISO 9001:2015 based on the following ten clauses:Clause 1 Scope

  • Clause 2 Normative reference
  • Clause 3 Terms and definitions
  • Cause 4 Context of the organisation
  • Clause 5 Leadership
  • Clause 6 Planning
  • Clause 7 Support
  • Clause 8 Operation
  • Clause 9 Performance evaluation
  • Clause 10 Improvement

In addition, there are some aerospace-specific changes needed to incorporate needs expressed by aviation, space and defence stakeholders relating to:

  • Product safety
  • Prevention of counterfeit parts
  • Risk
  • Awareness
  • Human factors
  • Configuration management

 What’s covered?

  • Introduction to Quality Systems
  • Requirements of AS 9100D
  • PDCA and Process-based QMS
  • Risk-based thinking & the Process Approach
  • The QMS Audit Process
  • Competencies and responsibilities of internal auditors
  • Audit Preparation – pre-audit activities
  • Audit checklists
  • Conducting the audit – gathering evidence
  • Interview techniques/questioning skills
  • Reporting the audit and follow-up
  • Corrective action

If you have access to a copy of AS 9100D 2016, please bring a copy of the standard with you.  If you don’t have access, a copy will be provided for you and will be collected at the end of the course.

Who Should Attend?

  • Any person with responsibility for conducting internal QMS audits
  • Departmental managers and supervisory staff
  • Quality Managers, quality engineers and supervisory staff
  • Staff with responsibility for designing and implementing quality systems
  • Personnel responsible for supplier / external audits

What will I learn?

On successful completion of this training course, delegates should be able to:

  • Understand the requirements of AS 9100D
  • Describe the responsibilities of an internal auditor and describe the role of internal auditing in the maintenance and improvement of management systems.
  • Describe with reference to the Plan, Do Check, Act (PDCA) cycle and the Model of a Process-based Quality Management System, the purpose of ISO 9001 and AS 9100D.
  • Plan, conduct and report and follow-up an internal QMS audit as part of quality management system in accordance with ISO 19011.

How will I be assessed?

A variety of exercises will be carried out throughout the course using role-plays, case studies and sample documentation. Delegates are assessed throughout the course by continual assessment. Continual assessment is based upon the student’s participation and performance during the exercises, role-plays and question & answer sessions. It is essential that delegates take an active part in all course activities during the course in order that the tutor can make a full assessment of the student’s performance.

*Please note it is essential for delegates to be in attendance for the full course.

Course Manual

Delegates will receive a very comprehensive course manual.

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